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With IT Direct’s network management and support, your computers will be faster, more reliable and better equipped to assist you in performing business-critical tasks. Our responsive IT professionals deliver value and ROI in the form of increased productivity and uptime. We manage computer and telephone networks, implement data backup, establish remote access, protect against spam and viruses, and perform routine maintenance.
Our proactive approach to network management centers around determining our clients’ business goals and establishing plans that tap technology to play a key supporting role. Before working with IT Direct, many of our clients took a fireman approach to network maintenance, something they only dealt with when they needed to respond to problems. We take great professional satisfaction in demonstrating the opportunity that technology affords to make a heroic impact on the bottom line, while providing the same level of connectivity, whether employees are in the office or across the globe.
Keeping computers secure and free from spam, viruses, and hackers is part of our comprehensive approach to maintaining a secure network. We provide secure remote access to protect our clients when they are away from the office. Our spam blockers prevent unwanted junk emails that can cause dozens of interruptions a day and open the door to viruses and other applications. We create Outlook-compatible solutions that do not require any support or maintenance and allow users to check filters themselves without logging in to release junk mail. What’s more, based on our clients’ concerns, we can install web filtering to block out other sites so employees aren’t surfing the Internet during company time.
We design a technology infrastructure that will scale with your business, and our staff provides planning and consulting services on network design, deployment, and ongoing support. With our detailed forecasting, we can provide budget estimates and prioritize the most essential items for successful implementation. Our team always responds to client needs quickly and delivers quality services. |
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Connecting a Mobile Sales Team
This mortgage company in Hartford faced the challenge of how to link its company network to a mobile sales force that was constantly on the road... |
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Outsourcing the IT Department
A medium-sized (35 employees) professional services company in West Hartford was urgently in need of a complete, functioning IT department. |
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