Making the move to VoIP may not be cost-effective for all businesses, especially single location offices that have not yet switched to a broadband Internet connection. At IT Direct, we will go over your potential return on investment based on your specific situation, performing a Total Cost of Ownership analysis that takes into account a number of factors, including the number of physical office locations, number of employees, and the monthly maintenance costs. In the meantime, here are some thoughts as you compare VoIP and traditional phone service.

VoIP provides improved service performance for staff as a result of higher-speed Internet access. Office staff productivity is also likely to increase, due to the ease of using the system and enhanced features. As we mentioned earlier, VoIP also creates efficiencies by consolidating network resources over a single local area network (LAN) and single high-speed Internet access facility. For companies that anticipate frequent moves, additions and changes, VoIP is ready on-demand. Increased frequency of these changes will contribute to greater ROI.